All industries
Vygard Waste Operations
Kerbside, commercial, recycling

Trip-and-fall detection. Aggressive-resident logging.

Accelerometer-tuned fall detection, crew-vehicle pairing, anonymised aggressive-resident registry shared across the round.

  • +0
    False-positive falls · pilot target
  • 23%
    Routes flagged 'aggressive history'

Refuse workers have the highest workplace injury rate of any UK sector after agriculture. We tune fall-detection thresholds for the bin-lifting motion (no false positives from the lift cycle), pair the whole crew to the vehicle automatically, and log aggressive-resident incidents so the next crew is warned.

Why teams switch

The pain points your existing stack misses.

  • Trip-and-fall: highest injury rate, slowest to be detected
  • Aggressive residents repeatedly targeting crews with no shared warning
  • Vehicle-pairing manual at depot — slows the morning departure
  • Council audit demanding incident patterns no one has captured
  • Sharps + biohazard exposures not logged for occupational health
  • Night-shift commercial collection with no live visibility from the depot
Killer features

Built specifically for refuse & waste collection.

Trip & fall detection

4G + 12s stillness threshold, tuned to ignore the lift-and-tip motion.

Vehicle + crew pairing

QR scan at depot pairs whole crew to the truck — driver, loaders, supervisor.

Aggressive-resident logging

Anonymised flag attached to the round; next crew gets a heads-up.

Route progress map

Live bin progress per street, missed-bin reports, completion time per route.

Sharps + biohazard exposure log

One-tap exposure report with photo; auto-routes to OH with tetanus-status prompt.

Reversing-zone proximity alert

BLE-paired hi-vis vests pulse-vibrate the moment a crew member enters the truck's reverse cone.

Included on every plan

The platform underneath the Refuse pack.

Sector packs add the workflow; this is the operational layer every customer gets regardless of vertical — billing, comms, AI dispatch and trust signals.

Multi-channel SOS cascade

Push + SMS + WhatsApp + voice fan-out in parallel. AI re-ranks responders by distance + role + rationale before dispatch.

AI Virtual Watcher

Three Claude-powered flows: SOS narrative + mandatory ack, PPE/cert gap detection, proactive welfare pings.

Comms allowance + bundles

Monthly SMS / WhatsApp / voice quotas included. Overage auto-bills; pre-buy bundles for cheaper rates. SOS always sends.

Admin broadcasts + inbox

One-to-many alerts to any worker subset, ack-tracked for regulator evidence. Per-worker channel prefs respected.

Trust + verify panel

At-a-glance integrations status and a dry-run test SOS so you can prove the dispatch before betting a real shift on it.

Audit ledger (HMAC-signed)

Every action stamped to ID + timestamp + UUID. Regulator-ready PDF export with one click.

Stripe billing + Customer Portal

Per-active-worker pricing. 14-day trial, no card up-front. Self-serve plan changes and bundle top-ups.

REST + Webhook API

Push incidents into ServiceNow / RIDDOR-to-HR / SIEM (Splunk, Datadog, Elastic). GraphQL on Enterprise.

No signal? Still covered.

Your workers lose signal. Their safety net doesn't.

Out on site, in the cab, deep in a valley — refuse & waste collection teams hit blackspots exactly where an incident is most likely. An SOS still counts with no signal: it's saved on the phone with its last location and fired automatically the moment coverage returns, timestamped for the audit ledger. And where the phone has Emergency SOS via satellite, Vygard points the worker straight into it. No £200 messenger to issue, charge or remember — it's the phone every worker already carries.

How off-grid coverage works

Blackspot-proof store-and-forward

SOS raised with no signal is saved with its timestamp and last GPS fix, then delivered the instant a bar returns — logged to the audit ledger, nothing lost.

Satellite, built into the phone

Newer iPhones and Androids include Emergency SOS via satellite. With no signal, Vygard surfaces it at the critical moment — no extra hardware, no second network.

Pair a communicator — optional

Truly remote crews can pair a Garmin inReach or similar. Optional — for most workers the phone is already the safety net.

Built to the standards your regulator cites
  • HSE Waste Industry
  • WISH
How your team gets set up

Create your account, invite your team, they sign in.

Vygard is one app for every industry — workers don't sign themselves up. You create the account, add your people, and they download Vygard and sign in with their phone number.

  1. 1

    Create your account

    Set up your organisation online in a couple of minutes — free 14-day trial, no card.

  2. 2

    Invite your team

    Add your workers from the dashboard. Their Vygard Waste Operations service pack is picked at first login.

  3. 3

    They download & sign in

    Workers install Vygard and sign in with their phone number — nothing to configure.

The worker app

Download Vygard — the Refuse pack is built in.

Scan to install on the worker's phone. They sign in and pick Refuse & waste collection; the Vygard Waste Operations pack loads automatically.

Scan to download Vygard
Scan to install
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Download Vygard

Scan the code, or tap your store below.

See the Refuse pack on your own data.

Try the live demo or book a 30-minute call. We'll show you the workflow your team would actually use.