All industries
Field services pack
Utilities, surveyors, telecom, gas, water

Lone-worker SOS for everyone else.

Generic platform for utilities engineers, surveyors, gas / water / telecom technicians and other mobile field workers — with optional gas-sensor pairing for confined-space work.

  • 5
    Modules in base platform
  • 100%
    of UK postcodes covered

If you don't fit one of the named verticals, this is the base platform — SOS, man-down, check-ins, geofencing, escalation policy. Add on permit-to-work, gas-sensor pairing or any other module from the marketplace as you grow.

Why teams switch

The pain points your existing stack misses.

  • Generic field workforce without a sector-specific app
  • Gas, CO and H₂S sensors not connected to the safety platform
  • Risk assessments paper-based per job
  • Multiple disparate tools for safety, time-tracking, dispatch
  • Per-job dynamic risk score skipped on busy days because it's friction
  • No standard buddy-pair model for solo technicians operating across regions
Killer features

Built specifically for field engineers & technicians.

Core SOS + man-down

Accelerometer fall detection, voice wake-word SOS, silent panic, missed check-in escalation.

Gas sensor integration

Blackline G7 / Industrial Scientific Ventis paired in-app, live readings to dispatch.

Per-job risk assessment

Dynamic risk score before each job; sign-off before site arrival.

Escalation policy engine

Configurable steps: push → SMS → voice → ARC → emergency services.

Cross-region buddy pairing

Two solo techs anywhere in the UK can pair for the shift; missed buddy ping auto-escalates to dispatch.

Confined-space entry timer

Auto clock-on-down / clock-off-up with a configurable solo-time alarm that escalates if the permit window is exceeded.

Included on every plan

The platform underneath the Field services pack.

Sector packs add the workflow; this is the operational layer every customer gets regardless of vertical — billing, comms, AI dispatch and trust signals.

Multi-channel SOS cascade

Push + SMS + WhatsApp + voice fan-out in parallel. AI re-ranks responders by distance + role + rationale before dispatch.

AI Virtual Watcher

Three Claude-powered flows: SOS narrative + mandatory ack, PPE/cert gap detection, proactive welfare pings.

Comms allowance + bundles

Monthly SMS / WhatsApp / voice quotas included. Overage auto-bills; pre-buy bundles for cheaper rates. SOS always sends.

Admin broadcasts + inbox

One-to-many alerts to any worker subset, ack-tracked for regulator evidence. Per-worker channel prefs respected.

Trust + verify panel

At-a-glance integrations status and a dry-run test SOS so you can prove the dispatch before betting a real shift on it.

Audit ledger (HMAC-signed)

Every action stamped to ID + timestamp + UUID. Regulator-ready PDF export with one click.

Stripe billing + Customer Portal

Per-active-worker pricing. 14-day trial, no card up-front. Self-serve plan changes and bundle top-ups.

REST + Webhook API

Push incidents into ServiceNow / RIDDOR-to-HR / SIEM (Splunk, Datadog, Elastic). GraphQL on Enterprise.

Built to the standards your regulator cites
  • BS 8484
  • ISO 27001
  • Cyber Essentials Plus

See the Field services pack on your own data.

Try the live demo or book a 30-minute call. We'll show you the workflow your team would actually use.