Care workers feel safer, regulators see the audit trail.
Visit verification, lone-female-night-visit risk scoring, hostile-household register and a one-tap panic that escalates through the cascade until a human acknowledges (median ack ~90s when dispatcher on-shift).
- <60sMedian response to SOS
- 98%CQC audit-pass rate · target
- 91%Worker daily-active
Domiciliary care providers run thousands of solo visits a week into homes where the operator has never been. We replace the patchwork of WhatsApp groups, missed check-ins and Excel rotas with a CQC-ready safety system the care workers actually keep installed.
The pain points your existing stack misses.
- Workers in unfamiliar postcodes, evenings and weekends
- Hostile households / aggressive family members with no warning
- Missed check-ins lost in WhatsApp groups
- CQC inspections finding incomplete care records
- Lone-female night visits with no escalation policy in place
- Carer-to-carer handovers between visits done verbally in the car park
Built specifically for adult social care.
Visit verification
NFC tap at client door, GPS geofence backup, voice-to-text care notes.
Panic button + welfare check
Long-press silent panic. Missed check-in escalates to supervisor → ARC → emergency services.
Hostile-address register
Anonymised cross-customer flag if a household has previously been hostile or unsafe.
Medication double-check
Photo-evidence MAR sheet with controlled-drug witness flow.
CQC-ready audit
Every event timestamped, signed and exportable as a PDF for inspections.
Two-carer visit support
Both carers tap to start; lost-buddy alert if they separate more than 50 m for 30 s during the visit.
The platform underneath the Care pack.
Sector packs add the workflow; this is the operational layer every customer gets regardless of vertical — billing, comms, AI dispatch and trust signals.
Multi-channel SOS cascade
Push + SMS + WhatsApp + voice fan-out in parallel. AI re-ranks responders by distance + role + rationale before dispatch.
AI Virtual Watcher
Three Claude-powered flows: SOS narrative + mandatory ack, PPE/cert gap detection, proactive welfare pings.
Comms allowance + bundles
Monthly SMS / WhatsApp / voice quotas included. Overage auto-bills; pre-buy bundles for cheaper rates. SOS always sends.
Admin broadcasts + inbox
One-to-many alerts to any worker subset, ack-tracked for regulator evidence. Per-worker channel prefs respected.
Trust + verify panel
At-a-glance integrations status and a dry-run test SOS so you can prove the dispatch before betting a real shift on it.
Audit ledger (HMAC-signed)
Every action stamped to ID + timestamp + UUID. Regulator-ready PDF export with one click.
Stripe billing + Customer Portal
Per-active-worker pricing. 14-day trial, no card up-front. Self-serve plan changes and bundle top-ups.
REST + Webhook API
Push incidents into ServiceNow / RIDDOR-to-HR / SIEM (Splunk, Datadog, Elastic). GraphQL on Enterprise.
Your workers lose signal. Their safety net doesn't.
Out on site, in the cab, deep in a valley — adult social care teams hit blackspots exactly where an incident is most likely. An SOS still counts with no signal: it's saved on the phone with its last location and fired automatically the moment coverage returns, timestamped for the audit ledger. And where the phone has Emergency SOS via satellite, Vygard points the worker straight into it. No £200 messenger to issue, charge or remember — it's the phone every worker already carries.
How off-grid coverage worksBlackspot-proof store-and-forward
SOS raised with no signal is saved with its timestamp and last GPS fix, then delivered the instant a bar returns — logged to the audit ledger, nothing lost.
Satellite, built into the phone
Newer iPhones and Androids include Emergency SOS via satellite. With no signal, Vygard surfaces it at the critical moment — no extra hardware, no second network.
Pair a communicator — optional
Truly remote crews can pair a Garmin inReach or similar. Optional — for most workers the phone is already the safety net.
- CQC
- GDPR aligned
- Cyber Essentials (re-applying)
- BS 8484 aligned
Create your account, invite your team, they sign in.
Vygard is one app for every industry — workers don't sign themselves up. You create the account, add your people, and they download Vygard and sign in with their phone number.
- 1
Create your account
Set up your organisation online in a couple of minutes — free 14-day trial, no card.
- 2
Invite your team
Add your workers from the dashboard. Their Vygard Care service pack is picked at first login.
- 3
They download & sign in
Workers install Vygard and sign in with their phone number — nothing to configure.
Download Vygard — the Care pack is built in.
Scan to install on the worker's phone. They sign in and pick Adult social care; the Vygard Care pack loads automatically.
See the Care pack on your own data.
Try the live demo or book a 30-minute call. We'll show you the workflow your team would actually use.