All industries
Care pack
Domiciliary, residential, supported living

Care workers feel safer, regulators see the audit trail.

Visit verification, lone-female-night-visit risk scoring, hostile-household register and a one-tap panic that reaches a real human in under a minute.

  • <60s
    Median response to SOS
  • 98%
    CQC audit-pass rate (mock)
  • 91%
    Worker daily-active

Domiciliary care providers run thousands of solo visits a week into homes where the operator has never been. We replace the patchwork of WhatsApp groups, missed check-ins and Excel rotas with a CQC-ready safety system the care workers actually keep installed.

Why teams switch

The pain points your existing stack misses.

  • Workers in unfamiliar postcodes, evenings and weekends
  • Hostile households / aggressive family members with no warning
  • Missed check-ins lost in WhatsApp groups
  • CQC inspections finding incomplete care records
  • Lone-female night visits with no escalation policy in place
  • Carer-to-carer handovers between visits done verbally in the car park
Killer features

Built specifically for adult social care.

Visit verification

NFC tap at client door, GPS geofence backup, voice-to-text care notes.

Panic button + welfare check

Long-press silent panic. Missed check-in escalates to supervisor → ARC → emergency services.

Hostile-address register

Anonymised cross-customer flag if a household has previously been hostile or unsafe.

Medication double-check

Photo-evidence MAR sheet with controlled-drug witness flow.

CQC-ready audit

Every event timestamped, signed and exportable as a PDF for inspections.

Two-carer visit support

Both carers tap to start; lost-buddy alert if they separate more than 50 m for 30 s during the visit.

Included on every plan

The platform underneath the Care pack.

Sector packs add the workflow; this is the operational layer every customer gets regardless of vertical — billing, comms, AI dispatch and trust signals.

Multi-channel SOS cascade

Push + SMS + WhatsApp + voice fan-out in parallel. AI re-ranks responders by distance + role + rationale before dispatch.

AI Virtual Watcher

Three Claude-powered flows: SOS narrative + mandatory ack, PPE/cert gap detection, proactive welfare pings.

Comms allowance + bundles

Monthly SMS / WhatsApp / voice quotas included. Overage auto-bills; pre-buy bundles for cheaper rates. SOS always sends.

Admin broadcasts + inbox

One-to-many alerts to any worker subset, ack-tracked for regulator evidence. Per-worker channel prefs respected.

Trust + verify panel

At-a-glance integrations status and a dry-run test SOS so you can prove the dispatch before betting a real shift on it.

Audit ledger (HMAC-signed)

Every action stamped to ID + timestamp + UUID. Regulator-ready PDF export with one click.

Stripe billing + Customer Portal

Per-active-worker pricing. 14-day trial, no card up-front. Self-serve plan changes and bundle top-ups.

REST + Webhook API

Push incidents into ServiceNow / RIDDOR-to-HR / SIEM (Splunk, Datadog, Elastic). GraphQL on Enterprise.

Built to the standards your regulator cites
  • CQC
  • GDPR
  • Cyber Essentials Plus
  • BS 8484

See the Care pack on your own data.

Try the live demo or book a 30-minute call. We'll show you the workflow your team would actually use.