Thousands of healthcare staff visit patients alone every day. We give them backup.
Pre-visit risk briefing, one-tap escalation to on-call backup with live audio and location, and an end-of-day audit log. Built around lone-worker safety for community and home-visiting healthcare teams.
- MillionsSolo home visits made each year
- 1-tapEscalation to on-call backup
- <15sMedian push-to-backup handover
Community nurses, health visitors, midwives and mobile care teams make millions of solo home visits each year — often after dark, often in unfamiliar areas, often to patients in escalating distress. Lone-worker policy is widely mandated but most teams implement it with a paper risk assessment and a personal mobile. Vygard Healthcare ships the policy as a working tool: pre-visit briefing, in-visit backup, automatic post-visit audit, and a hostile-visit register that follows the risk across the team (with proper information-governance controls).
The pain points your existing stack misses.
- Community healthcare staff are assaulted at work far too often, with little real-time backup
- Pre-visit risk assessment exists on paper but nobody checks it on a busy day with 12 visits
- Visits to known-aggressive patients with no real-time backup channel
- A manager finds out about an incident at end-of-shift, not in the moment — backup is reactive, not preventive
- Audit and CQC Regulation 13 evidence is compiled manually from email chains and incident-report forms
- A marked healthcare car parked outside after dark — a visible target for opportunistic crime
Built specifically for community healthcare.
Hostile-visit register
A patient flagged by any visiting clinician carries the warning across the team. The pre-visit briefing shows the flag the moment you accept the visit.
Push-to-backup
One-tap escalation that pages the on-call clinician + manager simultaneously, with live audio + worker location. Median acknowledge: under 15 seconds.
Visit-encounter timer
Clock-on the moment you ring the bell, auto-extend on overrun, auto-escalate if you don't close the visit. No "forgot to log" misses.
Pre-visit risk briefing
Auto-pulled from the patient record + hostile register + neighbourhood crime feed. A three-line summary surfaces on the drive over — actually read because it fits in three lines.
Compliance audit log
Every action time-stamped, every escalation logged, every consent captured. Exported as a ready-made lone-worker evidence pack at the end of the audit cycle.
Family-aware end-of-shift
Optional 'made it home' ping to a chosen contact (often partner / family) at the end of the last visit. Quiet reassurance for the people waiting at home.
The platform underneath the Healthcare pack.
Sector packs add the workflow; this is the operational layer every customer gets regardless of vertical — billing, comms, AI dispatch and trust signals.
Multi-channel SOS cascade
Push + SMS + WhatsApp + voice fan-out in parallel. AI re-ranks responders by distance + role + rationale before dispatch.
AI Virtual Watcher
Three Claude-powered flows: SOS narrative + mandatory ack, PPE/cert gap detection, proactive welfare pings.
Comms allowance + bundles
Monthly SMS / WhatsApp / voice quotas included. Overage auto-bills; pre-buy bundles for cheaper rates. SOS always sends.
Admin broadcasts + inbox
One-to-many alerts to any worker subset, ack-tracked for regulator evidence. Per-worker channel prefs respected.
Trust + verify panel
At-a-glance integrations status and a dry-run test SOS so you can prove the dispatch before betting a real shift on it.
Audit ledger (HMAC-signed)
Every action stamped to ID + timestamp + UUID. Regulator-ready PDF export with one click.
Stripe billing + Customer Portal
Per-active-worker pricing. 14-day trial, no card up-front. Self-serve plan changes and bundle top-ups.
REST + Webhook API
Push incidents into ServiceNow / RIDDOR-to-HR / SIEM (Splunk, Datadog, Elastic). GraphQL on Enterprise.
Your workers lose signal. Their safety net doesn't.
Out on site, in the cab, deep in a valley — community healthcare teams hit blackspots exactly where an incident is most likely. An SOS still counts with no signal: it's saved on the phone with its last location and fired automatically the moment coverage returns, timestamped for the audit ledger. And where the phone has Emergency SOS via satellite, Vygard points the worker straight into it. No £200 messenger to issue, charge or remember — it's the phone every worker already carries.
How off-grid coverage worksBlackspot-proof store-and-forward
SOS raised with no signal is saved with its timestamp and last GPS fix, then delivered the instant a bar returns — logged to the audit ledger, nothing lost.
Satellite, built into the phone
Newer iPhones and Androids include Emergency SOS via satellite. With no signal, Vygard surfaces it at the critical moment — no extra hardware, no second network.
Pair a communicator — optional
Truly remote crews can pair a Garmin inReach or similar. Optional — for most workers the phone is already the safety net.
- Lone Worker Safety (BS 8484)
- HSE INDG73 (Working alone)
- CQC Regulation 13
- NICE QS61
- Information governance
- UK GDPR
Create your account, invite your team, they sign in.
Vygard is one app for every industry — workers don't sign themselves up. You create the account, add your people, and they download Vygard and sign in with their phone number.
- 1
Create your account
Set up your organisation online in a couple of minutes — free 14-day trial, no card.
- 2
Invite your team
Add your workers from the dashboard. Their Vygard Healthcare service pack is picked at first login.
- 3
They download & sign in
Workers install Vygard and sign in with their phone number — nothing to configure.
Download Vygard — the Healthcare pack is built in.
Scan to install on the worker's phone. They sign in and pick Community healthcare; the Vygard Healthcare pack loads automatically.
See the Healthcare pack on your own data.
Try the live demo or book a 30-minute call. We'll show you the workflow your team would actually use.