Pre-visit risk briefing pulled from the hostile-patient register, one-tap push-to-bank-nurse for in-visit backup, end-of-day DSPT-ready audit log. Built around the NHS Lone Worker Policy, with NHS Spine and e-Referral integration on the roadmap.
District nurses, health visitors, midwives and mental-health crisis teams make millions of solo home visits across the NHS each year — often after dark, often in deprived areas, often to patients in escalating distress. NHS Employers has mandated a Lone Worker Policy since 2018 but most trusts implement it with a paper risk assessment and a personal mobile. Our NHS pack ships the policy as a working tool: pre-visit briefing, in-visit backup, automatic post-visit audit, and a hostile-patient register that follows the patient across trusts (with proper Caldicott governance).
Patient flagged by any visiting clinician carries the warning across the team and across the trust (Caldicott-approved). Pre-visit briefing shows the flag the moment you accept the visit.
One-tap escalation that pages the on-call bank nurse + practice manager simultaneously, with live audio + worker location. Median acknowledge: under 15 seconds.
Clock-on the moment you ring the bell, auto-extend on overrun, auto-escalate if you don't close the visit. No "forgot to log" misses.
Auto-pulled from the patient record + hostile register + neighbourhood crime feed. Three-line summary surfaces on the drive over — actually read because it fits in three lines.
Every action time-stamped, every escalation logged, every consent captured. Exported as the DSPT-mandated lone-worker evidence pack at the end of the audit cycle.
Optional 'made it home' ping to a chosen contact (often partner / family) at end of last visit. Quiet reassurance for the people waiting at home.
Sector packs add the workflow; this is the operational layer every customer gets regardless of vertical — billing, comms, AI dispatch and trust signals.
Push + SMS + WhatsApp + voice fan-out in parallel. AI re-ranks responders by distance + role + rationale before dispatch.
Three Claude-powered flows: SOS narrative + mandatory ack, PPE/cert gap detection, proactive welfare pings.
Monthly SMS / WhatsApp / voice quotas included. Overage auto-bills; pre-buy bundles for cheaper rates. SOS always sends.
One-to-many alerts to any worker subset, ack-tracked for regulator evidence. Per-worker channel prefs respected.
At-a-glance integrations status and a dry-run test SOS so you can prove the dispatch before betting a real shift on it.
Every action stamped to ID + timestamp + UUID. Regulator-ready PDF export with one click.
Per-active-worker pricing. 14-day trial, no card up-front. Self-serve plan changes and bundle top-ups.
Push incidents into ServiceNow / RIDDOR-to-HR / SIEM (Splunk, Datadog, Elastic). GraphQL on Enterprise.
Try the live demo or book a 30-minute call. We'll show you the workflow your team would actually use.