135 questions across 11 topics — the procurement, IT-security, ops and end-user manager questions we hear in every first call, answered in plain English.
Start here if you're brand new — the basics of what we are, what you get, and how fast we can go live.
Native iOS and Android apps, Apple Watch + Wear OS companions, BLE pendants, rugged handsets, web PWA — what runs where and on what.
The stack underneath: where things run, how multi-tenancy works, what's open vs proprietary, and the AI module.
Per-worker pricing, tier comparison, contract terms, public-sector frameworks and trials.
Certifications, hosting, penetration testing, vulnerability disclosure and the security review pack.
What we store, where it lives, how long we keep it, and how worker GDPR rights are handled.
Rota, HR, comms, ARC, wearables, sensors and the API — what plays nicely with what you already pay for.
How the SOS, man-down and check-in alerts actually route — from worker phone all the way to ARC and 999.
Cloud SaaS, on-prem, multi-tenant isolation, SLAs and roll-out timeline.
Live chat, email, dedicated CSM, training and incident response.
Sector-specific answers for all 12 packs — care, construction, drive, guard, retail, waste, rescue, field engineering, elder, petro/ATEX, farm and NHS community nursing — plus the custom-pack engagement.
support@vygard.com — 1 business day on Starter, 4-hour P1 turnaround on Pro and Enterprise.
OpenWalk your sector, your headcount, your dispatch policy with one of us on the call. No slide deck.
OpenDPA, SIG Lite, CAIQ, pen-test summary, sub-processor register — all on one page.
OpenBook a 30-minute call with our team. We'll answer your specific procurement, IT-security or ops questions on a screen-share with your team — no slide deck.